Privacy Policy

1. Introduction

TourMap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel mapping service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our Pro plan
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and email address
• Payment information (processed securely by third-party providers)
• Profile information and preferences
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of our service, including:

• Map creation and editing activities
• Features used and frequency of use
• Device information and browser type
• IP address and general location data
• Session duration and page views

2.3 Map Data

We store the maps and itineraries you create, including:

• Destination locations and routes
• Map titles, descriptions, and metadata
• Custom styling preferences
• Export settings and formats

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process transactions and manage subscriptions
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our service, including:

• Payment processors for subscription billing
• Cloud hosting providers for data storage
• Analytics services for usage insights
• Email service providers for communications

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information is retained while your account is active
• Map data is stored until you delete it or close your account
• Usage analytics are anonymized after 24 months
• Legal and compliance records may be retained longer as required

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You can access and download your map data and account information at any time through your account settings.

7.2 Correction and Updates

You can update your account information and preferences through your account settings.

7.3 Deletion

You can delete individual maps or your entire account at any time. Deleted data cannot be recovered.

7.4 Communication Preferences

You can opt out of marketing communications while still receiving essential service notifications.

8. Third-Party Services

Our service integrates with third-party services, including Google Maps. These services have their own privacy policies, and we encourage you to review them:

• Google Maps: Google Privacy Policy
• Payment Processing: Subject to your chosen payment provider's privacy policy

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: